El Royale

The El Royale Casino was a new entry casino of 2020. This new online casino offers some of the best benefits to players in terms of huge welcome bonuses up to $1200 and loads of free spin and reload promotions. El Royale provides a fun Roaring 20’s themed site. Think Great Gatsby, but with more casino games.  Navigation is user friendly and it offers a smooth, modern interface. 

The casino offers several payments and withdrawal methods for your convenience, plus it is a bitcoin casino. and also gives you the thrills of the reels with a good selection of Real Time Gaming slot machines. The following El Royale casino review will help give you an insight into why we think it might be king of the jungle for US players.

Quick view facts sheet

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Live Casino
Mobile app
Loyalty program
Licenses
Curacao
Customer Support
Phone, Email, Live Chat
Languages
English.

Countries

The casino accepts gamblers from the following countries
Austria, Australia, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Malta, Portugal, Slovakia, Slovenia, South Africa, Spain, Sweden, UK, USA.
Countries not accepted
Afghanistan, Azerbaijan, Belarus, Costa Rica, Curacao, Estonia, Hungary, India, Iran, Iraq, Israel, Latvia, Lithuania, Macedonia, Malaysia, Netherlands, Pakistan, Poland, Romania, Russia, Turkey, Ukraine.

Payment methods

Deposits
Visa, Mastercard, Neosurf, Bitcoin.
Withdrawal
No withdrawal fees
Withdrawal time
  • Card payments :   3 - 4 days
  • Bank TFRs :   5 business days
  • Bitcoin :   1 - 3 business days
  • Cheques :   not offered
Min Deposit
$25
Currencies
Dollar, Euro, Bitcoin.
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Max Withdrawal
$2500
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  • There is no fee charged for the withdrawals
  • Multiple bonus offers
  • The site provides more than 125 slot machines
  • You can get support via phone
  • The support team is not very responsive
  • The terms of bonuses given are unclear

Games

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Games

El Royale Casino offers a very nice selection of casino games. These include online slot machines, such as Diamond Fiesta and Five Wishes. Look out for brand new titles such as IC Wins, Bubble Bubble 3 and Mardi Gras Magic!

You’ll find plenty of hot video poker games like Joker Poker, and Deuces Wild, plus a few table games and card games are also available. Tables games include blackjack, roulette, Super 21, Pontoon, Keno, Sic Bo and many more!

Software Providers

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Software Providers

All the real money casino games at El Royale are provided by Real-Time Gaming (RTG).  If you’re an experienced online casino player you’ll be familiar with their games already. If not, you can try them out for free first!

Bonuses & Promotions

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Bonuses & Promotions

The casino offers a large selection of bonuses and promotions to its customers. These bonus selections include options for the new players while those who are regular already have plenty of free spins, reload bonuses and several other promotions. These bonuses and promotions are straightforward and include the following.

Welcome bonuses – El Royale is promoting a Welcome package of up to $1200. New players can get 240% deposit bonus with 40 free spins. These deposits have up to a maximum of the prescribed amount on the payment method. This option gives the players the ability to cash out 30 times the deposit they make if they win. The limits with it are that you have to meet a 35 times wagering requirement on bonus + deposit and only pick or make bets with a maximum of $10. Use the code TRUEROYAL on this first deposit

Reload bonus – El Royale Casino offers a 260% reload bonus to the regular players or if you reload the amounts into your account. The offer given in the recharge does not include the free spins. The wagering requirements and the $10 maximum bets still apply in this bonus. Use the code TRUEROAR for this second bonus.

Mix and Match bonuses – The mix and match bonuses offer massive bonus amounts for making large deposits. These include;

225% Match with 20 Free Spins – A player is eligible for this bonus if they make the following deposit amounts; $10 by Neosurf, $20 by BTC, $25 by Visa or MasterCard gifts, and $30 by debit or credit cards.

230% Match and 30 Free Spins – The player should deposit; $50 with whichever payment option they choose.

245% and 40 Free Spins – The player gets this by depositing $75 using the method they choose.

You need to use the bonus code TRUECASH to get the bonuses.

Customer support

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Customer support

The El Royale Casino provides support through three channels.

Email: You can send an email with your query to assistance@elroyalecasino.com. You may have to wait for an average of 24 hours for you to get a reply, yet it is convenient if you have questions and clarifications that you do not need immediately.

Telephone: The Casino provides two lines that are used by the players from the US and Australia.  Players from America can contact customer support through +1 (850) – 400 – 3297 while those from Australia can contact +61 1300 924 017.

Live Chat: For most of the players, this is usually the fastest way to get assistance from the support team. The chat icon is generally on the screen. You have to click on it to connect to an operator within a short time.

We have heard of customers finding support to be a bit slow or frustrating whilst trying to verify their account by sending in documentation. For this we have marked them down, but we hope this is due to being a new casino site and that service will improve.

Deposits / WithDrawals

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Deposits / WithDrawals

When choosing a new gaming site, one of the most important considerations is the deposit and withdrawal methods provided. The El Royale Casino offers several options that you can use to deposit and withdraw your money. These include MasterCard, Bitcoin, Visa, and Neosurf.

The most significant advantage that is offered by the El Royale Casino to the players is that you do not have to pay any withdrawal fees when you want your money. This benefit exists because they do not charge any fees for the transaction. It does not matter the method that you choose to use.

Depending on the means that you choose to use for the withdrawal, the time duration vary. Bitcoin takes between three business days while bank wire takes the most, which is between 5 to 7 business days. The other methods range in between 3 to 7 business days.

The minimum and maximum deposit amount varies depending on the banking method used:

Visa: Min $30 – Max $1000

MasterCard: Min $30 – Max $1000

Gift card Min $25 – Max $500

Bitcoin: Min $20 – Max $2500

Neosurf: Min $10 – Max $250

 

Casino Jungle verdict

The El Royale Casino offers a lot of value to new players who become members. The bonuses and promotions are pretty eye popping for a casino that is just a few months old. But of course, they’ll want to make a big splash as newcomers on the scene and attract a lot of new player attention. Their site is fully responsive for both the web and mobile devices offering the users quite an experience. On the downside, the site should add other languages for supporting the players who may not be conversant with English.

The fact that the site offers customer support through multiple channels is another significant advantage as customers feel appreciated and valued. The casino is quite commendable, and we can only imagine what it will achieve as it continues in the gaming industry.

9.4
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